Privacy notice

Part A. Comprehensive privacy notice of Density Technology LLC

Date of this version: November 4, 2026.

1. Who is responsible for your data

Density Technology LLC ("Presente", "we") is a company formed in the state of Texas, United States, with its address at 17350 State Hwy 249, Ste 220 #24915, Houston, Texas 77064, United States. Density Technology LLC provides the Presente service.

Density Technology LLC is the controller (responsable) of the personal data in this Part A (art. 15 section I of the LFPDPPP, Mexico's private-sector data protection law).

Privacy contact: [email protected]. It is the personal data department that art. 29 of the LFPDPPP requires.

The Mexican laws that apply to this notice are in section 12.

2. Who this Part A applies to

If you use Presente to record when you start and end work at your job, your company is the controller of your work data. Density Technology LLC processes it only on behalf of your company, as a processor (persona encargada) (LFPDPPP art. 2 section XII). Read the privacy notice of your company. The app shows it to you before your first check-in.

3. Data we process

CategoryData
Identification and contactFirst name, last names, email, phone, job title.
Company dataLegal name, trade name, RFC, tax regime, tax address, IMSS employer registration if you give it.
Constancia de situación fiscal (tax status certificate)The PDF that you upload at sign-up. It is stored encrypted. If the company is an individual (persona física), the Constancia includes their CURP.
Billing dataThe data to invoice and charge for your plan. The payment processor, not Presente, processes your card data.
Access dataEmail, one-time codes, encrypted password if you add one, sessions.
Usage and technical dataIP address, type of device and browser, app version, date and time. Your actions as an admin are recorded in the event log of your company.
Messages to supportName, email, message and the id of the related request.
Notifications and emailThe push identifier of your device, which Apple or Google issues. Whether each notification was delivered, bounced, was marked as spam or was seen. Whether you opened an email and at what time, with a 1-pixel image.

We do not process sensitive personal data in this Part A (art. 15 section II).

4. What we use your data for

Necessary purposes. They are necessary for our relationship with you or with your company. They do not require your consent (LFPDPPP art. 9 section IV).

  1. Sign up your company and verify its tax data.
  2. Create and manage your access. Send you the codes to sign in.
  3. Provide the service, give support and answer your messages. Send you notifications in the app, by push and by email, and know if they arrived.
  4. Invoice and charge for the plan.
  5. Keep security, detect unauthorized access and keep the event log of your company.
  6. Comply with legal obligations and respond to requests from authorities.

Additional purposes. They require your consent. If you refuse, you do not lose the service (art. 15 section III).

  1. Send you guides, news and surveys from Presente.

To refuse purpose 7, write to [email protected] or use the unsubscribe link in each email.

5. Who we share your data with

Providers that work on behalf of Presente. They process the data only to give their service to Presente, with a duty of confidentiality. These are not transfers (LFPDPPP art. 2 section XX).

ProviderPurposeCountry
Amazon Web Services, Inc. (Amazon SES)Send emails (codes, invitations and notifications) and receive their delivery receiptsUnited States
Apple Inc. (Apple Push Notification service)Send push notifications to the iPhoneUnited States
Google LLC (Firebase Cloud Messaging)Send push notifications to Android. Android only.United States
The push service of your browserSend push notifications on the web, with the content encryptedDepends on the browser
Cloudflare, Inc.Network, security and connection to the serverUnited States
Mapbox, Inc.Show maps and search for the addresses of work locationsUnited States
HostingerProvide the virtual server that holds the server, the database and the backups of PresenteUnited States (Phoenix, Arizona)

Density Technology LLC is in the United States. The server, the database and the backups of Presente are on a Hostinger virtual server in Phoenix, Arizona, United States. Density Technology LLC manages them. For this reason, your data is stored and processed in the United States.

Transfers without your consent. Only in the cases of art. 36 of the LFPDPPP. For example:

We do not make transfers that need your consent (art. 35). We do not sell your data. We do not share it for advertising. We do not use your data to train artificial intelligence models, our own or those of other companies.

6. How long we keep your data

7. Your ARCO rights

You have these ARCO rights (access, rectification, cancellation and opposition) (LFPDPPP arts. 21 to 26):

You can also revoke your consent for purpose 7. The revocation does not have retroactive effect (art. 7).

How to ask. Write to [email protected], or use "Ask support for help" in the app. Your request must include (art. 28):

  1. Your name and an email or other means to answer you.
  2. A document that proves your identity. If another person represents you, their identity and their power of attorney.
  3. Which data it is and which right you want to exercise. For access, you do not need to describe the data.
  4. Any information that helps us find the data.
  5. If you ask for a rectification, the correction and the document that supports it (art. 30).

Acknowledgment of receipt. We send you an acknowledgment with the date on which we received your request. The deadlines count from that date.

Deadlines. We answer you within a maximum of 20 business days from when we receive your request. If it applies, we put it into effect within the following 15 business days. We can extend each deadline 1 time for an equal period, if the case justifies it (art. 2 section VIII, art. 31).

Opposition that applies. If your opposition applies, we stop processing that data no later than the business day after our answer.

Cost. It is free. We can charge only for reproduction, copies or shipping (art. 34).

If you do not agree with the answer, or you do not receive an answer, you can file a data protection request with the Secretaría Anticorrupción y Buen Gobierno (the federal data protection authority). The deadline is 15 business days from when you receive the answer (art. 40).

8. Delete your account

You can delete your Presente account at any time. It is free. This applies to every person with a Presente account: admins, leaders and employees.

How to ask.

  1. Write to [email protected] from the email of your account.
  2. Use the subject "Borrar mi cuenta" (Delete my account).
  3. If you cannot write from that email, tell us the email of your account. We ask you for a document that proves your identity (section 7).

Deadline. We answer you within a maximum of 20 business days from when we receive your email. We delete your account within the following 15 business days and we tell you by email. These are the deadlines of section 7.

What we delete. Your Presente account and its data:

After that, you can no longer sign in to Presente with that account, in any company.

What we do not delete immediately. Your work records: check-ins, workdays, requests and the event log of your company. They belong to your company. Your company is the controller of that data (section 2). From the moment we delete your account, those records are blocked: they are kept without changes and are not used for any other purpose. Your company can consult or show them only to comply with the law or to defend a right in a legal proceeding. The records keep your name, because they are the proof of your workday.

The records are kept for the whole employment relationship and 18 months after it ends. The law requires at least 1 year (LFT art. 804 section III and last paragraph; the LFT is the Federal Labor Law). After that, they stay blocked for the statute of limitations period and then they are deleted (LFPDPPP art. 2 section III and art. 24). They are not deleted before, because the law requires that they be kept (art. 25 section II). For your other rights over those records, write to the privacy contact of your company.

Backups. The copies of your work records in the backups follow the same period: the whole employment relationship and 18 months after it ends (LFT art. 804 section III and last paragraph). During that time, they are blocked and are not used for any other purpose. After that, they are deleted. The data of your account leaves the backups when the backups are renewed.

If you are an admin. The data of your company, its Constancia and its billing data belong to the company. They are not part of your account and are not deleted with it (section 6).

If you are the only admin of a company. A company does not stay without an admin. Before we delete your account, we ask you to confirm by email that we also cancel the account of your company. If you confirm, we cancel the account of the company and nobody can sign in to it. Its records are not destroyed: they stay blocked until the legal period ends (LFT art. 804 section III and last paragraph) and then they are deleted (LFPDPPP art. 2 section III and art. 24). If you want the company to continue, name another admin in Presente before you ask to delete your account.

9. Cookies and similar technologies

10. Security

We apply administrative, technical and physical measures (LFPDPPP art. 18). Among them: encryption in transit and at rest, role-based access and an event log of who views or exports data.

If a security breach significantly affects your rights, we tell you immediately (art. 19).

11. Changes to this notice

We publish each version at /privacidad, with its date. If you have access to Presente, we also tell you with a notification in the app before the change applies (art. 15 section VI).

11 Bis. The law of this notice

This notice is governed by the laws of Mexico, in particular the LFPDPPP. The Presente Terms choose Texas law for the contract with your company. That choice does not change this notice or your rights over your personal data.

12. Laws of Mexico

This section says which Mexican laws this notice follows. It is information, not a guarantee.

LawArticlesHow it applies in this notice
Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), DOF (the official gazette) 20-03-2025, last amendment DOF 14-11-20252, 7, 9 section IV, 15, 16, 18 to 20, 21 to 34, 35, 36 and 40Who is the controller, what data is processed and for what, who it is shared with, how to exercise your ARCO rights and how to go to the Secretaría Anticorrupción y Buen Gobierno.
Reglamento de la LFPDPPP (the LFPDPPP regulations), DOF 21-12-201149 to 55The rules for the processor and the sub-processors.
Ley Federal de Protección al Consumidor (LFPC, the Federal Consumer Protection Law), last amendment DOF 12-12-202576 BisIf your company is a consumer under the LFPC: Presente uses your data confidentially and gives you its address and its contact before you sign the contract.

For the data of the staff of a company, the company is the controller. The labor laws that the Presente features address are in Part B, section 9, and in the Terms, section 4 Bis. Presente helps the company comply with them. The obligation belongs to the company.

Texts read on October 27, 2026 at https://www.diputados.gob.mx/LeyesBiblio/.


Part B. Privacy notice template for the staff of a company

This part is a template. The controller of this data is the company, not Density Technology LLC. Each company reviews it with its lawyer, completes it at sign-up and publishes it in Settings › Policies › Privacy (DEC-41.1). The person sees it in full in the app before their first check-in (DEC-41.7). The app stores the accepted version and the time.

1. Who is responsible for your data

The company that added you to Presente is the controller of the data that is processed in the Presente app. Its name, its address and its privacy contact are in the notice that it shows you in the app.

Density Technology LLC, of Texas, United States, provides the Presente service. Density Technology LLC processes your data only on behalf of your company, as a processor (LFPDPPP art. 2 section XII).

2. Data that is processed

Your company and Presente ask you for this data. "Necessary" means that it is needed for the employment relationship or for the app to work (LFPDPPP art. 9 section IV). "Optional" means that you can choose not to give it.

CategoryDataPurposeNecessary or optional
Identification and contactFirst name, paternal last name, maternal last name and email.Create your account, invite you and let you sign in to the app.Necessary. The maternal last name is optional.
PhoneYour phone number.Contact. Verify your number, if the policy requires it.Optional when you create your account. Necessary if the policy requires that you verify your number.
Phone number verificationThe number, the channel (SMS or WhatsApp), the result, the time and the delivery receipt of the message.Confirm that the number is yours.Only if the policy requires it. Then it is necessary.
PhotoYou or an admin of your company uploads it. Admins and leaders see it, and your coworkers see it only if the company turns on People or Org chart. You can change it or remove it in My profile.Identify you within your company. No facial recognition.Optional by default. Necessary if your company requires it in your policy (Require photo). Then the app asks for it before you sign in.
Work dataStart date, job title, policy, schedule, work locations, leader and direct supervisor.Apply your policy, organize the work and calculate your vacation.Necessary. The company records the job title and the direct supervisor if it uses them.
Check-insStart and end time of the workday and of the break, server time and phone time, late arrivals, absences, automatic closes and clarifications.Keep the electronic work-time register of your workday (LFT art. 132 section XXXIV).Necessary.
Position at check-inLatitude, longitude, accuracy, time and source of the position, and whether a simulated position was detected. Only at the moment of the check-in.Confirm that you check in at a work location.Only if the policy requires it. Then it is necessary.
Your own locationsThe locations that you propose, such as your home if you work from home, and their approval.Check in from a location that you propose.Optional.
Biometric check resultYes or no, the method (for example Face ID or fingerprint) and the time.Confirm that it is you who checks in.Only if the policy requires it. Then it is necessary.
RequestsVacation, leave and overtime, with dates, reasons, comments, attachments and decisions.Decide and record your requests.Necessary to make a request. Attachments are optional.
NotificationsTime of sending, delivery and reading of each notification. The push identifier of your device, which Apple or Google issues.Send you notifications and know if they arrived.Necessary to receive push notifications. You can turn off push notifications on your phone.
EmailWhether each email was delivered, bounced or was marked as spam. Whether you opened it and at what time, with a 1-pixel image.Know if a notification that asks you to act arrived.Necessary for the notification. So that nobody knows if you opened it, turn off image loading in your email.
Device and sessionType of phone, operating system, app version and sessions.Keep your session and security.Necessary.

The biometric check does not deliver biometric data. Your phone compares your fingerprint or your face. The app receives only whether the check was correct, the method and the time. The app does not receive or store your fingerprint, your face or a biometric template (BIO-2, BIO-20).

Presente does not take photos at check-in and does not do facial recognition (DEC-51.6, BIO-15). Your photo is not compared with another image. No templates or measurements of your face are taken.

Sensitive personal data (LFPDPPP art. 2 section VI and art. 15 section II):

This data needs your express written consent (art. 8). You give it with the checkbox of this notice, within your session in the app.

3. What it is used for

Purposes necessary for the employment relationship. They do not require your consent (LFPDPPP art. 9 sections I and IV).

  1. Keep the electronic work-time register of your workday, with start and end, and give it to the authority when it asks for it (LFT art. 132 section XXXIV).

  2. Control attendance: late arrivals, absences and automatic closes.

  3. Confirm that the check-in happens at a work location, according to the policy of your company.

  4. Confirm your identity with the biometric check, if the policy requires it.

  5. Calculate and manage your vacation and your prima vacacional (vacation premium) (LFT arts. 76 to 81).

  6. Receive, decide and record your requests for overtime, vacation and leave.

  7. Generate the reports for your payroll.

  8. Keep and show the attendance records (LFT art. 804), and defend the rights of the parties in a legal proceeding.

  9. Keep the security and the integrity of the event log.

  10. Identify you within your company with your name, your photo and your job title, in the console of admins and leaders, and record your direct supervisor.

  11. If your company turns on People or Org chart: show your name, your photo, your job title and your direct supervisor to your coworkers, without your contact data.

  12. Send you notifications about your workday and your requests in the app, by push notification and by email, and know if they arrived.

  13. Verify your phone number with a code by SMS or WhatsApp, if the policy requires it.

If you do not want to give your photo: if your company does not require it, you do not have to give it. If it requires it, write to the privacy contact of your company. Your company tells you what alternative you have.

Purposes that require your express consent.

  1. Process the sensitive data of the attachments and of the legal leave periods, only to decide your request or your leave.

4. Position: limits

5. Who it is shared with

Sub-processorPurposeCountry
Amazon Web Services, Inc. (Amazon SES)Emails and their delivery receiptsUnited States
Apple Inc. (Apple Push Notification service)Push to the iPhoneUnited States
Google LLC (Firebase Cloud Messaging)Push to Android. Android only.United States
The push service of your browserPush on the web, with the content encryptedDepends on the browser
Cloudflare, Inc.Network, security and connection to the serverUnited States
Mapbox, Inc.Maps and search for the addresses of work locationsUnited States
HostingerVirtual server for the server, the database and the backupsUnited States (Phoenix, Arizona)

The server, the database and the backups are on a Hostinger virtual server in Phoenix, Arizona, United States. Density Technology LLC manages them.

When the phone is locked, a notification does not show the name of another person (DEC-76.8).

6. How long it is kept

7. Your ARCO rights

Deadlines: answer within a maximum of 20 business days and effect within 15 business days, which can be extended 1 time (LFPDPPP art. 31). It is free (art. 34). If you do not agree with the answer, you can go to the Secretaría Anticorrupción y Buen Gobierno within 15 business days (art. 40).

8. Changes to this notice

Your company shows you each new version in the app, with its date and what changed. To continue to use the app, you accept the new version (DEC-41.6).

9. Laws of Mexico

Your company uses Presente to comply with these laws. Presente is a tool. The obligation belongs to your company.

LawArticlesWhat your data is used for
Ley Federal del Trabajo (LFT, the Federal Labor Law)132 section XXXIVKeep the electronic work-time register of your workday, with start and end, and give it to the authority when it asks for it.
LFT58, 59, 63, 64, 66, 68, 69, 71 and 73Apply your schedule, your breaks and overtime within the limits of the law.
LFT74 and 75Record mandatory holidays.
LFT76, 78, 80 and 81Calculate your vacation and record the annual certificate.
LFT330-E section VIRespect your right to disconnect outside your working hours.
LFT804 and 805Keep and show the attendance records.
LFT3 and 133Not discriminate. Not having a photo is not a reason to discriminate.
Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), DOF 20-03-20257, 8, 9 section IV, 15, 16, 18 to 34Inform you, ask for your consent when it is needed, protect your data and respond to your ARCO rights.

Texts read on October 27, 2026 at https://www.diputados.gob.mx/LeyesBiblio/.